Shipping policy

Shipping Policy

We ship to UK addresses only.

All of our products are carefully handcrafted, and it is very important that our products are delivered promptly and securely. Therefore, we take special care and only use signed or trackable services for shipping (including the services that we can obtain delivery confirmation, which does not include tracking information for full journey) through Royal Mail and Evri.

Depending on the shipping address, the timescale of delivery will vary and we are not able to accurately estimate or guarantee the exact date and time you will receive your order. Occasionally goods may be subject to delays due to weather or higher amount of demand. We have no liability for any late delivery of goods.

The packaging may vary from that shown, which includes tags, labels and packaging bags.

Please contact us by email: info@yokoaber.com for any questions relating to shipping.

All packing and shipping preparation process is dealt during our business hours. All orders will be dispatched during our business hours AND within the couriers’ business hours.

All orders will be dispatched subject to payment authorisation and stock availability.

You are responsible for making arrangements to receive the goods and if the goods are held at the post office or a depot because no one was available when the goods were delivered then it is your responsibility to swiftly collect the goods.

We will not have any responsibility for any loss or damage which occurs to the goods after the orders have dispatched.

You agree and make sure to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your name, email address, contact telephone number, and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. We have no liability for delays and cancellations of orders and their deliveries where the data supplied by customers is incorrect or inadequate.